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SERVICE & SUPPORT

As a safety equipment manufacturer with 15 years of experience, we have professional expert who ensure every product meet ANSI Z358.1-2014 requirements and EN standard. Our service team will listen to the requirements of every client and serve their needs.

PRE-SALE

  • 24-hour online customer service
  • Quality assurance
  • Recommendation on eyewash choices according to the workplace environment and condition of customers
  • Special work teams for custom eyewash that meets the needs of customers and provide complete design drawings, including accurate appearance and size, basic design and weight

Custom products

SERVICE & SUPPORTSERVICE & SUPPORTSERVICE & SUPPORT

AFTER-SALE

  • All of our products come with at least 2 years of warranty
  • We afford the cost for any deficiencies or faults of the design, production or material.
  • Spare parts and accessories are provided free within 2 years of warranty. After that, they are provided at cost price.
  • Free repair or maintenance involving non-human factors within 2 years of warranty. After that, we charge for material fees.
  • We offer installation instructions and video connection guide on the installation, debugging, acceptance and operation of our equipment within 2 years of warranty.

GUIDES

We provide guides to help you properly install, use and maintain your safety shower and emergency eyewash equipment.

How to install emergency eyewash

  • Orient the fixed base and connect it to the ground with an expansion bolt.
  • Attach and lock the 5/4 drainage tees to the base.
  • Connect and lock the 5/4 steel pipe with the eyewash assembly and the 5/4 drainage triples.
  • Attach and lock the eye washing basin on the eyewash assembly with an eye washing basin pressure cap.
  • Connect and lock the filter to the eyewash spray nozzle.
  • Attach and lock the assembled eyewash spray nozzle to the horn elbow by diagram.
  • Put the assembled horn bends in the eyewash basin and attach and lock it to the basin pressure cap.
  • Put the dust cover above the filter.
  • Connect the 4-point bend to the eye wash assembly at an angle of 90 °.
  • Connect and lock the 4-point inlet control valve to the 4-point bending pipe.
  • Attach the push board to the 4-point water control valve and lock it.

Eyewash installation precautions

  • It must be installed around the dangerous working area, generally at a distance of 10 or 15 meters.
  • The location should be cleaned and confirmed and free of barrier.
  • The water source of the eyewash should be drinking water.
  • The eyewash should be cleaned and examined once in a week.
  • Workers must be guided on the proper use of eyewash before using.
  • Flushing of eyes and face should last at least 10 or 15 minutes.

How to use emergency eyewash

Remove the dust cover, push the activation valve on the eyewash station and water immediately flow out. Reset the valve and dust cover after use.

Notes

This product is used to temporarily mitigate the damage of hazardous material to users’ body in emergency. Further medical treatment requires medical guidance.

The product should be regularly inspected and troubleshot. The results should be recorded.

DAAO has been focusing on the production of emergency safety showers and eye wash units since 2007. This is why we have a huge variety of emergency eyewash equipment and safety showers such as freestanding safety showers, wall mounted eye wash stations, portable eye wash stations as well as emergency equipment accessories to suit the needs of quick and efficient full body decontamination. There is no limit to the applications, we can design and manufacture emergency eyewash stations and decontamination booths to suit your workplaces. Our safety showers and eyewash stations are engineered and made to international safety standards, they are approved in protecting employees from suffering major injuries due to contact with hazardous materials.